ENCOMPASS Hardware Maintenance Services

Hardware Maintenance and SupportENCOMPASS offers hardware maintenance contracts that are affordable, customizable and easy to manage. Many OEM maintenance contracts are just the opposite, they are costly and restrictive. Our contracts are a reliable, affordable alternative to the OEMs.

Partnering with ENCOMPASS for your IT maintenance reduces complexity through the consolidation of your hardware maintenance into a single unified maintenance contract with one point of contact, while also reducing your IT maintenance costs an average of 25%-40%.

Custom Storage Maintenance and Support Contracts

All of our support contracts come standard with parts replacements and a dedicated point of contact. We then work with you to customize the SLAs to meet your business needs from the options in our custom maintenance contract builder (located to the right).  There is no need to select a pre-determined package that might not have exactly what you need.  Simply select from the options provided and build a support contract custom to your business and pay for only what you need.

70% of IT budgets are allocated to IT Maintenance. Partnering with ENCOMPASS can help reduce your IT Maintenance costs 25%-40% allowing you to spend more on development and innovation.
IT Maintenance Costs Third party SAN maintenance savings

SAN/Server Maintenance and Support

Our engineers have achieved advanced level certifications spanning multiple technologies including, EMC, Microsoft®, VMWare®, Hitachi Data Systems, HP® and a host of others. With over two decades experience with installing, maintaining and supporting SANs for small and medium size business across the country you can trust that your system will be installed and maintained by the best!

ENCOMPASS Technical Credentials:

EMC Proven Professional Certifications:

  • Implementation Engineer CLARiiON – Expert
  • Technical Architect Storage Infrastructure – Specialist
  • Technical Architect CLARiiON – Specialist
  • Hardware Engineer – Specialist
  • Storage Foundations
  • EMC Technical Sales Professional
  • EMC Sales Professional

VMware:

  • VMware Certified Professional
  • VMware Technical Sales Professional

Microsoft:

  • Microsoft Certified Professional
  • Microsoft Certified Systems Engineer

Other Certifications:

  • Brocade Certified Partner
  • Certified Technical Trainer (CTT+)
  • Cisco Certified
  • HP Certified in Left Hand Technology
  • Hitachi Certified Professional – Enterprise Technology
  • FalconStor Certified Professional

ENCOMPASS Supported Systems

  • EMC
  • Hitachi Data Systems
  • Dell
  • VMware®
  • Microsoft®
  • Brocade®
  • McData®
  • Emulex®
  • QLogic®
  • HP®
  • Symantec™
  • Ontrack
  • Novell®
  • Redhat®

ENCOMPASS Support Services Benefits

Cost Savings
Save up to 40% or more with an ENCOMPASS support contract when compared to OEMs.

Customized Support Contracts
ENCOMPASS service contracts are designed to fit your business needs while ensuring they fit your budget.

Dedicated Support Service
We assign you to our committed, professional, and certified technical experts who have years of experience working with technologies from companies such as EMC, Hitachi Data Systems, Citrix®, VMware®, Microsoft®, Redhat® and more.

Single Point of Accountability
Reduce system management overlap by trusting one reliable source.

Build Your Custom Maintenance Contract

Not sure what you exactly want? Give us a call (714) 582-5069 and one of our specialists can help build your contract with you!

Build your contract below

Coverage Hours

24x7
9x5

On-Site Response Times

4 Hours
Next Business Day

Coverage

Proactive Remote Monitoring

Support

Telephone Tech Support
On-Site Tech Support
On-Site Spares

Training

Remote webex training
On-Site training

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